General Questions
Do you work with luxury and Maison brands?
Yes, NTW Maison specializes in Made in Japan clothing manufacturing for luxury fashion houses and contemporary Maison brands.
What is Made in Japan clothing manufacturing?
It refers to garments produced with Japanese craftsmanship, combining precise pattern making, refined details, and high-quality textiles.
Do you support sustainable fabrics?
Yes, we offer GOTS-certified organic cotton, OEKO-TEX fabrics, and recycled fibers upon request.
Order Process
How do I start working with NTW Maison?
Simply contact us with your project details. We usually begin with fabric discussions, tech packs, and sampling before bulk production.
What is the lead time for samples and bulk production?
Samples: approx. 3–5 weeks. Bulk: 2–3 months, depending on complexity and factory schedule.
Do you provide technical support such as pattern making?
Yes, our master pattern makers can assist with new patterns, adjustments, and grading.
Customization and Design
Can you produce custom fabrics or trims?
Yes, we collaborate with textile mills and trim suppliers in Japan for custom fabrics, buttons, and finishes.
Do you assist with pattern adjustments and grading?
Absolutely. We refine and grade patterns to ensure the best fit across sizes.
Can you accommodate special finishes such as embroidery or printing?
Yes, we work with Japan’s embroidery ateliers and print studios to deliver custom designs.
Pricing and Payment
What is your minimum order quantity (MOQ)?
MOQ depends on style and fabric. We often accept low MOQs suitable for luxury collections.
How do you calculate pricing for samples vs bulk orders?
Samples are priced individually. Bulk pricing depends on fabric cost, quantity, and complexity.
What payment methods do you accept?
We accept international bank transfer and Wise payments.
Sustainability & Compliance
Do you provide certified fabrics like GOTS or OEKO-TEX?
Yes. We source certified fabrics to support sustainable and responsible fashion production.
How do you ensure ethical production?
All garments are made in Japan under strict labor standards, ensuring ethical and transparent production.
Logistics & Shipping
Do you handle international shipping?
Yes. We regularly ship worldwide using DHL, FedEx, and EMS.
Do you provide HS codes and commercial invoices?
Yes. We prepare HS codes, invoices, and customs documentation for all international shipments.
Can you ship directly to fashion weeks or showrooms abroad?
Yes, we can arrange direct shipments to your event location.
Partnership & Confidentiality
Do you work with emerging brands as well as established houses?
Yes. We support both emerging designers and established Maison brands.
Can you sign NDAs?
Absolutely. We understand the importance of confidentiality and sign NDAs upon request.
How do you ensure design confidentiality?
All patterns, tech packs, and production details are securely managed and never shared outside the project.